State Farm® Insurance Agent Molly Kissel
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rich
June 17, 2025
5
out of
5
rating by Rich
"Molly, Tina and team are great! They take the time to explain everything and make sure you have a full understanding of what they cover so that you can make the best and informed decision for your policies."
Robin Jackson
June 16, 2025
5
out of
5
rating by Robin Jackson
"This office is the best. They always take care of our questions and very helpful in explaining the policies."
We responded:
"Thank you, Robin! I'm happy to hear that our office has been helpful in addressing your questions and explaining the policies. We’re committed to providing excellent service and are always here for any future needs you may have. Let us know if we can help with anything else!"
Ava Evans
June 11, 2025
5
out of
5
rating by Ava Evans
"Tina did such a great job helping me, a newbie to RV life and get the correct insurance immediately and for that I thank her."
We responded:
"Thank you for your review, Ava! I'm happy to hear that Tina was able to assist you with your insurance needs. We appreciate your trust in us and are always here to help with any questions or future needs. Enjoy your RV adventures!"
Joshua Smith
June 11, 2025
5
out of
5
rating by Joshua Smith
"I called today and spoke with Tina and she was amazing. Informative, and made sure she helped me with everything. I truly appreciate the effort and care she put into the call!"
We responded:
"Thank you, Joshua! I'm happy to hear that Tina provided you with such informative and caring service. We always strive to ensure our customers feel supported and valued. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Braden Tilley
June 6, 2025
5
out of
5
rating by Braden Tilley
"Thanks Corinna and State Farm for making insurance easy. It has been a pleasure to work with you all."
We responded:
"Thank you, Braden! I'm happy to hear that Corinna and our team made your insurance experience easy and enjoyable. We appreciate your kind words and look forward to continuing to assist you with any future needs. Let us know if there's anything else we can do for you!"
Henry
June 6, 2025
5
out of
5
rating by Henry
"Excellent. Met today with Amber and quite simply she is the best. Never felt in a hurry. She explained everything. Very professional."
We responded:
"Thank you for your review, Henry. I'm happy to hear that Amber provided you with such a professional and thorough experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
bendabeanboy
May 29, 2025
5
out of
5
rating by bendabeanboy
"She was great!"
We responded:
"Thank you for your feedback! I'm happy to hear you had a great experience."
denise grant
May 27, 2025
5
out of
5
rating by denise grant
"Tina was very efficient, helpful and easy to work with. She gave me options to work with and took time to explain some processes that I didn't completely understand. One reason why I've been with state farm for 40+ years."
We responded:
"Hi, Denise! It means a lot to hear that Tina made things clear and easy to understand while helping you find the right options. We’re grateful to have had you with us for over 40 years and look forward to being here for whatever comes next. Thanks so much for your continued trust!"
Meisha Townsend
May 21, 2025
5
out of
5
rating by Meisha Townsend
"Molly’s office is amazing! Although I couldn’t proceed with what I wanted (for personal financial reasons), Molly’s office worked to try and lower costs, made follow up calls and provided alternative suggestions. They were trying to help, and I appreciate their genuine concern."
We responded:
"Thank you, Meisha for the five-star rating! We’re honored to have you as a customer at our State Farm office in Mesa, AZ."
Mary Fontes
May 12, 2025
5
out of
5
rating by Mary Fontes
"Amber was extremely helpful. She is friendly and easy to work with. Thank you, Amber!"
We responded:
"Thank you, Mary, for sharing your positive experience! I'm glad to hear that Amber was able to assist you so effectively. Her friendly and approachable nature is truly an asset to our team. If you need any further assistance, feel free to reach out to our office anytime!"
Joanne Wagner
May 10, 2025
1
out of
5
rating by Joanne Wagner
"Not sure the women's name at the front desk but she is very rude. My husband and I stopped in the office to question a bill and she told us to stop talking and let her talk. When we tried to explain our situation she would not listen to our concerns. Frustrated, we ask if there was a balance on our accounts and she said no. We have 2 houses, two cars and a trailer insured with state farm. 3 weeks later we get a text stating we have a past due amount. She calls my husband and he is trying to give her the amounts and dates paid and she told him again to stop talking and listen to her. We will be looking for another agent and companies."
We responded:
"Joanne, thank you for your feedback. We’re sorry to hear about your recent experience and regret that it didn’t meet your expectations. While we’ve been working directly with your husband to resolve the matter, including a full recap and waived fees last week, we understand that billing issues can be frustrating. We’re committed to providing clear and courteous support and are always open to improving. If there are any unresolved questions, we’d be glad to continue that conversation directly with the policyholder."
sierra belleville
May 1, 2025
5
out of
5
rating by sierra belleville
"Had the pleasure of working with Amber today. I work with team members all over the country and she was kind, professional, and quick! Molly is running a tight ship!"
We responded:
"Thank you, Sierra, for sharing your experience! I'm happy to hear that Amber provided you with such kind and professional service. It's wonderful to know that our team's efforts are appreciated. If you have any further questions or need assistance, feel free to reach out anytime!"
Aaron Bolvin
April 28, 2025
5
out of
5
rating by Aaron Bolvin
"Always nice and willing to go beyond what is ask of them . It’s always a pleasure doing business with them ."
We responded:
"Thank you, Aaron! I'm glad to know that you find our team accommodating and willing to go the extra mile. It's truly a pleasure to assist you with your insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
Mikey Teeh
April 23, 2025
5
out of
5
rating by Mikey Teeh
"Amber was great to work with. Very fast. Professional and excellent customer service."
We responded:
"Thank you, Mikey, for sharing your experience! I'm happy to hear that Amber provided you with fast and professional service. We appreciate your feedback and look forward to assisting you with any other needs!"
Amanda Kardasovski
April 17, 2025
5
out of
5
rating by Amanda Kardasovski
"I had a wonderful experience with Corinna. She answered all my questions and gave me insight on things I didn’t even know. I had manny questions and she had time for me or called me back in a timely manner. Corinna checked all the boxes for me and I highly recommend her!"
We responded:
"Thank you, Amanda, for sharing your experience! I'm delighted to hear that Corinna was able to assist you so thoroughly and provide valuable insights!"
Oj Viveros
April 17, 2025
5
out of
5
rating by Oj Viveros
"Corina was very helpful"
We responded:
"Thank you, Oj, for sharing your experience! I'm glad to hear that Corina was able to assist you effectively. We appreciate your feedback and are here to help with any future insurance needs."
Part dude (Part dude)
April 16, 2025
5
out of
5
rating by Part dude (Part dude)
"Every time I call and get Corrina, she fixes me right up and quick too. She is the best!!!!!!!"
We responded:
"Thank you so much for your feedback! I'm delighted to hear that Corrina has been able to assist you efficiently. She's truly a valuable part of our team. If you need anything else, feel free to reach out anytime!"
Dona Aldrich
April 16, 2025
5
out of
5
rating by Dona Aldrich
"Always quick to solve any issue and so friendly and knowledgeable while doing so. Very pleased with the services they render to me."
We responded:
"Thank you, Dona! I'm glad to know that you find our service both friendly and knowledgeable. It's wonderful to hear that we can quickly resolve any issues for you. If you ever need anything else, feel free to reach out. We're here to help!"
Nick T.
April 15, 2025
5
out of
5
rating by Nick T.
"I had the pleasure of working with Tina Gordon and I couldn't be more impressed with her service! She made the process of getting an auto insurance quote for my truck seamless and stress-free. Tina took the time to explain all my options clearly and helped me find the best coverage while saving me money. Her professionalism, patience, and dedication to helping her clients truly set her apart. If you're looking for an insurance agent who genuinely cares and works hard to get you the best deal, I highly recommend Tina. Thank you, Tina, for your outstanding assistance!"
We responded:
"Thank you, Nick, for sharing your experience! I'm delighted to hear that Tina made the process smooth and stress-free for you. Her dedication to explaining options and finding great coverage is truly commendable. We're grateful for your recommendation and are here to assist with any further needs!"
Kim & Lynn
April 1, 2025
5
out of
5
rating by Kim & Lynn
"We have been extremely happy with the exceptional quality service that we have received from the State Farm office of Molly Kissel and her team. Over the years, we have dealt with Molly, Amber and Tina and their customer service is awesome. Phone calls and emails are returned quickly, they are friendly, professional and knowledgeable and policy information requests are obtained the same day. This office is consistently top notch. We would highly recommend that you consider this specific office when looking at your home/vehicle insurance options!!"
We responded:
"Thank you, Kim & Lynn, for sharing your experience with our office! I'm glad to know that you have been satisfied with the service provided by myself, Amber, and Tina. We strive to be responsive and professional, and it's rewarding to see that reflected in your feedback. If you ever have more questions or need assistance, we're here to help!"
Taylor Niles
March 31, 2025
5
out of
5
rating by Taylor Niles
"Molly and her team are AMAZING! they helped my wife and i with all our insurance needs and is way better priced than anyone i’ve ever gone through! highly recommend to anyone and everyone!!"
We responded:
"Thank you so much, Taylor! I'm happy to know that you and your wife had a great experience with our team. It's wonderful to hear that we could assist with all your insurance needs and offer competitive pricing. If you ever need anything else, don't hesitate to reach out!"
Kim Psyhos
March 31, 2025
5
out of
5
rating by Kim Psyhos
"Tina at State Farm was fabulous!! She was honest, kind, and great to work with. I highly recommend her to anyone!! Thanks, State Farm"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm happy to hear that Tina provided you with such a positive experience. Her honesty and kindness are truly valued, and we're grateful to have her on our team. If you ever need assistance in the future, don't hesitate to reach out!"
Green Beans
March 31, 2025
5
out of
5
rating by Green Beans
"Corinna was very helpful! Thank you."
We responded:
"I'm happy to hear Corinna was able to assist you! Thank you for sharing your experience. If you have any questions or need further assistance, feel free to reach out to our office."
Steve Gerland
March 31, 2025
5
out of
5
rating by Steve Gerland
"Fast response from the first query about homeowners insurance all the way through to the end of getting the new policy set up. Very professional. Considering the extreme inflation of the last three years, rates were competitive - good enough, in fact, that I switched auto insurance as well. Also of note, hearing disability makes voice phone difficult for me. A veteran of the Rock Wars... Unlike many other businesses, they were able to complete everything via Email and text. Did not have to deal with any 'helpful menu-driven' 800 numbers or AI things. Highly recommended!"
We responded:
"Thank you, Steve, for sharing your experience! I'm glad to hear that our team was able to assist you efficiently with both of your insurance needs. It's great to know that our communication methods suited your preferences and made the process smoother for you. We truly appreciate your recommendation and are here for any further assistance you might need!"
Kenny Ethridge
March 29, 2025
5
out of
5
rating by Kenny Ethridge
"Tina is the best, always there for my insurance needs! I highly recommend her."
We responded:
"Kenny, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Tina was able to do just that for your policies! We appreciate you putting your trust in our office to help protect what matters most."